We offer real-time managed services for businesses 24/7 using a variety of tools. Our customers will never talk to an automated machine directing their call or an outsourced answering service.
We can handle businesses with 1-500 employees spread across multiple locations. Currently, our customer base is spread across the
Midwest, and we manage most support remotely. If an onsite visit is required, a tech will be onsite as soon as possible.
Absolutely! We can handle everything from quoting to installation and set-up.
Either you can purchase the domain, or we will work with you to acquire the domain used for your website. Because we have a full complement of marketing and IT professionals on staff, we can custom design a website, build the site online, and upon your approval, make it live. We are capable and have the resources to host, or you can designate a location to transfer prior to going live.
This is a great question and one we are asked frequently. There are two options available to our customers, hourly rates for customers requesting help infrequently, or a monthly contract for customers with employees spread across multiple locations. Our business model is designed to ensure your business runs smoothly. We help you save money by eliminating the need for you to staff a full-time employee knowledgeable across several technology disciplines by becoming your “employee”. And we do this for less than a third of the cost. Plus, because we have a staff of technicians, there is no downtime due to vacation or sick days. When there is a problem, we are only a call away.
Our office is fully staffed during normal working hours. After-hours, an on-call phone is managed by our tech staff for emergencies. We are always accessible via email 24/7.
We are in Princeton, Indiana just two blocks from the Courthouse located in the center of town.
Yes, we have a full-time software developer on staff for our custom programming needs.
Absolutely. We are an authorized/certified partner for most major brands such as Dell, HP, Lenovo, Cisco, etc. We can provide higher-end equipment at below retail prices.
We do recycle old equipment, and sometimes there is a small fee attached for specific items. This is disclosed upfront prior to removal from the customer’s site. When destroying hard drives, a certificate of destruction is provided upon request.
We do not maintain equipment in our office for resale. Everything is ordered as needed upon customer request, set up, and delivered to the customer.
Yes, our Marketing department offers a full complement of services including but not limited to, custom website design, custom logo creation, social media marketing, and digital display advertising. Are you looking for proven methods to grow your business and increase brand awareness? Give us a call and see how we can help you develop a plan and make it a reality.